BSP Competitor Review Intelligence

Competitor Overview

Quick Plumbing

10.6 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 15.8

Kevin Ginnings Plumbing

7.5 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 13.3

Anthony Plumbing

7.2 Avg Score

Total Reviews (API) 6

Flagged 0 (0.0%)

Avg Rating 4.5 stars

5-Star Reviews 5

Max Fake Score 10.7

PlumbSmart

7.0 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 11.2

AB May Heating and Cooling

7.0 Avg Score

Total Reviews (API) 6

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 6

Max Fake Score 10.1

A-1 Sewer & Septic Service

6.3 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 3.4 stars

5-Star Reviews 3

Max Fake Score 8.7

Cororum Plumbing

6.2 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 13.4

Inception Plumbing

5.7 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 9.9

Bright Side Plumbing

5.5 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 6.9

Dick Ray Master Plumber

5.2 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 5.0 stars

5-Star Reviews 5

Max Fake Score 11.3

Benjamin Franklin Plumbing KC

5.1 Avg Score

Total Reviews (API) 5

Flagged 0 (0.0%)

Avg Rating 4.4 stars

5-Star Reviews 4

Max Fake Score 6.6

Quick Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Mark Sylvester	*****	15.8	No	This has been the best and friendliest group of people we have worked with both at home and at our other properties. I have yet to here them say "we c	2026-03-04
Mark Poe	*****	12.9	No	Anthony from Quick Relief Plumbing answered my request for a quote right away, came out the next morning and arrived on time, and completed the job qu	2026-02-25
D Ayers	*****	12.6	No	All the Anthony's I had contact with were a pleasure to work with. They show up on time, they do what they say they are going to do and they did a fa	2026-01-09
Vickie Carver	*****	9.2	No	The service technician was on time, efficient and did the work I requested…. Plus fixed a couple of other issues in my shower! Very pleasant and consi	2026-02-06
Pam Richey	*****	2.7	No	Our old, castiron drain clogged and backed up at a basement floor drain with sewage. We were unable to use anything that went down any drain without	2025-12-29

Kevin Ginnings Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Jason Martens	*****	13.3	No	Jesse & Fitz were on time and did an excellent job flushing our tankless hot water heater. Very friendly and informative. Will continue to use Kevin G	2026-01-28
Megan White	*****	8.8	No	Dale is so awesome to work with! He explains everything in terms that someone with no plumbing experience can understand. He is prompt and quick to fi	2025-12-05
Robert Marks	*****	7.3	No	Many thanks Jim, Jesse and Lucas for working through difficult installations. Two trips were necessary to get a kitchen sink and Jacuzzi tub faucet i	2026-02-16
Patrick O'Bannon	*****	4.5	No	I called for a toilet ring repair and they responded quickly. I liked how everything was documented and explained. I asked about another issue I was h	2026-02-17
Paula Gunlock	*****	3.6	No	I called their office in the morning as my old water heater had gone out the previous night. They sent Jim & Luke (I think that was their names) out a	2025-12-17

Anthony Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Marilyn Ryun	*****	10.7	No	Reviews are so important for our business. Please take a moment to share a few words about your experience - comments are greatly appreciated! Link t	2026-03-08
doug sweeney	*****	10.1	No	We had a different company come out earlier this morning and they tried, but they were not able to succeed so they recommended calling who we use befo	2026-01-19
Marissa	*****	7.8	No	Called Anthony PHCE for same-day service for replacing my water shutoff valve before a big winter storm. They had someone here within 2 hours and the	2026-01-26
Bryan and Janey Dodson	*****	6.8	No	Our furnace went out on the coldest day of the year January 2026 on a early Sunday morning called Anthony Heating and cooling and they came out with i	2026-02-07
Jacqueline Wilson	*****	4.7	No	While doing a routine inspection and maintenance of our HVAC system, Johvan ran into some complicated problems; and with great patience, persistence,	2026-02-24
Seth Dirks	**	3.0	No	$1500 to install two kitchen faucets. 2-4 hour job. Quotes are given on site and will not be provided over the phone. If you decline the quote they w	2026-01-27

PlumbSmart -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
C B	*****	11.2	No	Okay so we were recommended this company by my dad. Our water heater had given up on life, and we reached out and they were so quick to work with us a	2025-12-02
Gerald Sanders	*****	10.3	No	Joey is an amazing plumber. He entered my home with a smile and great attitude. He located the leak in my dishwasher and offered a resolution. The sta	2026-01-27
Ryley Baker	*****	6.2	No	Highly, Highly, Highly Recommended Plumb Smart & Joey!! We had an underground pipe leak and Joey came out within an hour of being called. (After hour	2025-12-07
Rhonda Presley	*****	3.8	No	This company is very impressive, trustworthy and professional. I not only had a plumber come out to evaluate my issue, but a service manager as well.	2026-02-12
Chris Hugg	*****	3.5	No	Paul was great. I called first thing in the morning with a rather bad clog that had me extremely frustrated the night before. The scheduling team got	2026-03-02

AB May Heating and Cooling -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Matt Gledhill	*****	10.1	No	Spencer was awesome and fixed my furnace! My family and my cats say thank you!! He also didn’t rip me off like Anthony Plumbing and Heating! (They rip	2025-12-29
Chrysti Gilbreth	*****	10.0	No	My experience with AB May was excellent. Amber carefully explained what we needed to do to come up to code. Tony's service and professionalism was top	2026-02-02
Stephen Reilly	*****	7.8	No	My service experience with J.J.Hall was outstanding. His technical and communication skills were superb. A great technician! Very knowledgeable! He ch	2026-02-12
Sherre Webb	*****	5.7	No	Joseph Maya did an amazing job. He was professional and knew his stuff. I felt confident that he would do the job and do it well and he did not disapp	2025-11-26
Angela Ackerly	*****	4.8	No	I appreciated Derrick's honesty and candor in answering my questions and in recommendations to resolve my plumbing issues and concerns. He listened an	2026-03-03
Travis Hale	*****	3.6	No	The technician did a great job job. They were thorough in the inspection and was able to explain in detail the issues that needed to be addressed. The	2026-02-28

A-1 Sewer & Septic Service -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Alicia Johnson, ND	*****	8.7	No	Great customer service and billing. I had a line that needed to be cleaned and then still needed a little bit of work. They sent someone asap. He wa	2026-02-28
Christina Fenwick	*****	7.9	No	Jason at A-1 was fantastic. I had two issues for him to check out and he assessed both and clearly communicated a path forward. He was honest and was	2026-03-09
Katie Scurlock	*	5.7	No	A1 was hired to clean the sewer line for my real estate client. Once finished they said it was cleared, but upon buyer’s reinspection, it was not. A1	2026-03-02
Courtney Anjard	*****	4.8	No	Honestly cannot recommend them enough! We called and they came out same day with no upfront visit fee/cost and they don't start charging "after hours"	2026-01-11
Sean Decker	*	4.3	No	TLDR: I paid ~$5000 to have two septic riser redone. I ended up having to redo all of their work. NONE of what they installed is there. I got NOTH	2025-10-13

Cororum Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Steve Brooks	*****	13.4	No	Fantastic experience with Corum Plumbing from start to finish. The appointment setting process was incredibly smooth, quick, easy, and hassle free. Th	2026-02-24
Jime Leonard	*****	8.7	No	Today we discovered a leaky pipe and it was very stressful as my husband is leaving on a trip tomorrow. I simply have no words to describe my experien	2025-10-08
Victoria Zonko	*****	4.8	No	I would definitely recommend Corum. Caleb showed up on time, assessed the issue and took time to explain everything. I also showed him our old water h	2025-11-17
Loretta Carson	*****	2.0	No	My Pro Terry, with Corum did an excellent job. He was clean and efficient. He was very personable and showed concern for my needs. I hired him to put	2026-03-09
THOMAS REDMOND (Tom)	*****	1.9	No	I tried my hand at plumbing on my Kitchen sink, sadly I could not fix it. Mr. Henderson, the plumber that came to the house, assessed my problem. Made	2026-02-20

Inception Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Trevor Holland	*****	9.9	No	Amanda was VERY pleasant to work with. The project manager was tentative and changed my bid 3 times for additional work in a timely matter and a prof	2026-01-30
Garret Foley	*****	9.8	No	Inception Plumbing was incredible! They fixed my leak and did some upgrades on the SAME DAY I called! Chris was very help and knowledgeable. He taught	2025-12-24
Jennifer Lyle	*****	5.5	No	Everyone at Inception Plumbing has been fantastic to work with over the past few days. Our water heater was very old and needed to be replaced ASAP, a	2026-02-16
randy h	*****	2.7	No	Bryce was great. I have an old faulty water softener which could be very complex and time consuming to diagnose and fix due to multiple companies hav	2026-02-27
Jared Drace	*****	0.8	No	Levin and Bryce were great, professional and friendly. My sewer was backed up, coming out of a cleanout I didn't know I had because it was buried in o	2026-01-29

Bright Side Plumbing -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Andre Faison	*****	6.9	No	My first major home damage experience was daunting, but Nick from Bright Side Plumbing transformed the restoration process into an stress-free journey	2025-10-11
Caroline Owens	*****	6.8	No	There are not enough kind words to speak for these three gentleman who worked on our new sewer line. Chris, Bradley, and Trevor were exceptional in th	2025-10-18
Sam Middleton	*****	6.4	No	Anthony of Bright Side plumbing was very professional, very straight forward, very efficient, kept the place clean and did excellent work putting in a	2026-02-24
Rickey Farmer	*****	5.3	No	Juan and Matthew from Bright Side Plumbing, did a awesome job of repairing my collapsed Sewer Line. And repaired the concrete that they had to go thro	2026-02-20
Tony Pokphanh	*****	2.0	No	We just moved into our home and started having issues with our kitchen sink backing up. Called and was able to get someone to come check it out fairly	2025-11-13

Dick Ray Master Plumber -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
kpatrol	*****	11.3	No	I gotta say thank you, to Anthony, for coming out, on short notice, on a busy Friday, and he made quick, efficient work out of opening a main line blo	2025-12-20
D Lacy	*****	5.8	No	Eric was great! Did an awesome job of explaining the details of what work was needed and how the job would be completed! Looking forward to working wi	2025-10-15
Lori Knox	*****	5.6	No	Anthony came out because we had a huge clog in the main line. Very professional, informative and did a great job! Water is running normal throughout t	2026-02-20
Marqueta Charles	*****	2.0	No	Sam was very professional and treated me with kindness. He repaired the leakage and explained to me how to turn water source on and off if need be. He	2025-12-15
Retro Game Enthusiast	*****	1.5	No	Had a led waste pipe leaking. Called about noon. Sam Drake was able to come out around 2:30 and replaced the pipe and secured out toilet. We’ll defini	2026-01-16

Benjamin Franklin Plumbing KC -- Detailed Review Analysis

Reviewer	Rating	Fake Score	Flagged	Review Text	Date
Robert Rock	*****	6.6	No	Randall did a fantastic job from start to finish. He showed up on time, worked efficiently, and stayed late until the job was completely finished. He	2026-01-23
Pam Bohon	*****	6.4	No	Very professional services. Technician showed up on a timely basis and the office contacted us by calling and text that he was on his way. He fixed ou	2026-03-04
Mikael Griffin	*****	6.3	No	My experience with excellent. I had an unexpected main sewer line issue. I made one phone call and the technician was literally at my doorstep in 15 t	2026-02-25
Larry Mooney	*****	3.8	No	Jesse was great. He was on time and gave me an accurate estimate. He explained the procedure in detail. Very professional. Dominic was the best backh	2026-01-18
Jordan Splain	**	2.4	No	I’ve had work done before with Benjamin Franklin plumbing and I had no complaints. So when I had a drain line compromised due to tree roots I happily	2026-03-02

Flagged Reviews (Score >= 50)

Business	Reviewer	Rating	Fake Score	Review Text	Top Engines
No flagged reviews yet. Run a scan first.

Detection Methodology

Six detection engines analyze each review. Scores combine into a weighted composite (0-100). Based on Robert Dove's thesis research on sentiment analysis and text mining (NW Missouri State).

Engine 1: Sentiment Uniformity

Uses Bing Liu lexicon (6,789 words). Real reviews have mixed sentiment. Fake reviews are 100% positive or negative.

Weight: 15%

Engine 2: Linguistic Authenticity

Uses DOVE Dictionary. Checks for hedging, discourse particles, hesitators, pronouns, time adverbials. Real reviews have 3+ categories.

Weight: 25%

Engine 3: Temporal Velocity

Groups reviews by date. Flags 5+ reviews on same day or 3+ in a 2-day window vs normal rate.

Weight: 20%

Engine 4: Reviewer Profile

Analyzes reviewer patterns: generic phrases, minimal text with 5 stars, excessive punctuation, all-caps.

Weight: 20%

Engine 5: Text Similarity

TF-IDF vectorization + cosine similarity. Flags review pairs with >0.7 similarity (copy/paste or templates).

Weight: 10%

Engine 6: AI Content Detection

Checks sentence length uniformity, vocabulary diversity (TTR), punctuation patterns, formal transition words.

Weight: 10%

Limitation: Google Places API returns a maximum of 5 reviews per business. These results represent a proof-of-concept sample. For comprehensive analysis, direct GBP page scraping or the Google Business Profile API (with owner access) would be needed. The analysis engines are production-ready and will scale to any volume of review data.