# FAQ Page Copy Deck Source: BSP_FAQ_Page_Playbook.html (fetched 2026-05-01). Schema: FAQPage JSON-LD with 15 mainEntity items in Phase 1, expanding in Phase 2. --- ## Section 01. Hero **H1:** Frequently Asked Questions **Sub:** Answers from our 4th-generation master plumber. Background: navy gradient #1D1760 to #0A0728. H1 Inter 800, 46/34 px white. Subhead Inter 400, 19 px #BEE6F5. --- ## Section 02. Category Jump Nav Six pills, horizontal scroll on mobile. General · Pricing · Scheduling · Services · Emergency · Warranty --- ## Section 03 onward. Q&A by Category Accordion. Collapsed by default. 200 ms smooth expand. Card styling per design system. ### General **Q1. What areas of Kansas City do you serve?** We serve the full KC metro: Overland Park, Olathe, Lenexa, Shawnee, Leawood, Prairie Village, Mission, Kansas City MO, Lee's Summit, Blue Springs, Independence, Gladstone, Liberty, and Raytown. Visit our location pages for service-area-specific info. **Q2. How long has Bright Side Plumbing been in business?** Since 1940. We are the only multi-generation family plumber in the KC metro with this lineage. Read more on our About page. **Q3. Are you licensed and insured?** Yes. We are licensed in Kansas City, MO and Johnson County, KS. We are IICRC certified and fully insured. License numbers are listed on our About page. ### Pricing **Q4. How much does a sewer line inspection cost?** Sewer camera inspections are free with no dispatch fee. If we find a problem, we give you a flat-rate written estimate with three options before any work begins. **Q5. Do you offer free estimates?** Yes. Sewer camera inspections are free. Other service calls have an $89 dispatch fee that is waived if you proceed with the repair. **Q6. Do you finance?** Yes. We partner with Wisetack, GreenSky, and Acorn Finance for monthly payment plans. See our financing page for current rates. ### Scheduling **Q7. Are you open 24/7?** Our office is open 8 AM to 9 PM Monday through Saturday. For after-hours emergencies, our on-call dispatcher Daniel will text you within 15 minutes. Call (913) 963-1029 anytime. **Q8. How soon can you come out?** Same-day service for most calls. Emergency calls are prioritized. Call (913) 963-1029 to confirm availability in your area today. ### Services **Q9. What services do you offer?** Sewer repair, sewer camera inspection, drain cleaning, water heater repair and replacement, hydro jetting, trenchless sewer repair, gas line repair, leak detection, sump pumps, and emergency plumbing. Full list on our services page. **Q10. Do you do commercial plumbing?** Yes. We serve KC metro commercial clients with same-day dispatch and after-hours coverage. Call (913) 963-1029 for commercial rates. **Q11. Can you fix a sewer smell in the house?** Yes. Sewer smell in the house is usually a dry P-trap, a cracked sewer line, or a roof vent issue. We diagnose with a free sewer camera inspection and quote a flat-rate fix. ### Emergency **Q12. What do I do if I have a burst pipe or flood?** Step 1, shut off your main water valve. Step 2, call (913) 963-1029 immediately. Step 3, document any damage with photos before cleanup. We dispatch the closest plumber available. **Q13. How quickly can you handle an emergency?** Emergency dispatch is available during office hours, 8 AM to 9 PM Mon to Sat. After-hours, our on-call dispatcher Daniel texts you back within 15 minutes. Call (913) 963-1029. ### Warranty **Q14. What is your guarantee?** Our $50 on-time guarantee means if we miss our scheduled window, $50 comes off your bill. Our $200 clean-tech guarantee means if we do not leave your home as clean as we found it, $200 off. Both are bill-adjustable, not marketing claims. **Q15. Do you warranty your work?** Yes. Two-year workmanship warranty on every repair. Parts carry the manufacturer warranty, which ranges from one to ten years depending on the component. Membership-covered work carries a longer warranty. --- ## Section 11. Mid-Page CTA **Copy:** Did not find your answer? **Button:** Ask Daniel AI (913) 963-9817 (yellow #FFEA00, tel: link) Navy card. Inter font. --- ## Section 13. Final CTA Links to /reviews/ Leave-Review flow. Headline copy from Kalen 5-Star system Step 5. --- ## Tone Rules - Direct, friendly, 4th-generation-plumber authority. - 2 to 4 sentences per answer. - Inter 400, 15 px/1.65, #E8E8F2. - Never use owner name. "our master plumber" generic phrase. - No invented pricing. No unverifiable times. No superlatives. No marketing jargon. No em dashes. - Concrete numbers preferred (phone, address, hours, guarantee amounts). - Anchor text matches destination H1.