🎨 Audrey, Design Brief for the PDF Lead Magnet

What this is: 10-page PDF lead magnet titled "The Kansas City Homeowner's Plumbing Survival Guide." Gets emailed to 4,000 past customers. Downloaded via HubSpot form on the blog. Drives calls, membership signups, and positions BSP as THE authority.

Format: 8.5x11", 10 pages, print-ready + digital PDF

Brand: BSP navy (#04194e) + yellow (#ffcd2a) + white. Clean, professional, NOT a sales brochure.

Feel: Consumer Reports meets home inspector report. Data-rich, trustworthy, genuinely useful. The kind of PDF someone saves, prints, and puts on the fridge.

Photo needs: BSP truck, team in uniform (no individual faces), camera inspection footage still, water heater close-up, corroded pipe vs new PVC, KC suburban home exterior. Every page needs at least one visual, never just a wall of text.

🎨 AUDREY: Cover Design

Full-page cover. BSP logo large and centered. "FREE GUIDE" badge/ribbon in top corner (yellow on navy).

Hero image: KC suburban home with green lawn, BSP truck in driveway, or team standing by truck.

No text walls. Just: title, subtitle, BSP logo, hero image, badge. Premium feel. Think magazine cover.

The Kansas City Homeowner's Plumbing Survival Guide

Everything Johnson County Homeowners Need to Know About Their Pipes, Sewer, Water Heater, and Water Quality

Your home's plumbing is the one system you never think about, until it fails. This guide is built specifically for Johnson County and the KC metro. Not national averages. Not generic advice. Real data from the homes we service every day in Overland Park, Olathe, Lenexa, Shawnee, Leawood, and Prairie Village.

Inside:

Bright Side Plumbing | 5th-Generation Plumbing Family | (913) 963-1029 | callbrightside.com | 4.9 Stars | 384+ Reviews

🎨 AUDREY: Checklist Icons

7 numbered circular icons in a row across the top. Navy circles, white icons inside: 1-faucet, 2-flame, 3-gauge, 4-drain, 5-camera, 6-water drop, 7-wrench. Below that, each item is a checkbox-style card.

Layout: numbered cards with checkbox squares. Reader can print this and actually check items off. Make it feel interactive even on paper.

Your 20-Minute Spring Plumbing Inspection

You do not need a plumber for this. Grab a flashlight and check these 7 things. If you find a problem, call us. If everything looks good, you just saved yourself a $150 service call.

1

💧 Outdoor Hose Bibs

Turn on every outdoor faucet. Watch for dripping, spraying, or no water. A hose bib that froze and cracked over winter can leak inside the wall without you knowing.

KC note: Homes built before 2000 often have standard (not frost-free) hose bibs. Most vulnerable to freeze damage.

✅ DIY, 5 minIf broken: $150-$350
2

🔥 Water Heater

Listen for popping or rumbling sounds (sediment boiling). Check for rust-colored hot water. Find the serial number for the age. A flushed heater lasts 12-15 years. Unflushed: 8-10. Replacement: $1,500-$3,500.

Flush: $150-$250🛠 Can DIY but T&P check needs a pro
3

💧 Water Pressure

$10 gauge from any hardware store. Screw it on a hose bib. Normal: 40-80 PSI. Below 40 = failing PRV. Above 80 = stresses pipes, can burst lines.

KC note: Southern OP and Leawood often get 90-100+ PSI from WaterOne.

✅ DIY, $10 gauge, 2 minPRV if needed: $800-$1,500
4

🛀 Every Drain

Run water in every sink, tub, shower for 30 seconds. Slow drains in spring = hair buildup or tree roots growing into the pipe. Multiple slow drains at once = main line problem.

✅ DIY, 5 minDrain clearing: $150-$450
5

🔎 Sewer Line (The Big One)

You cannot see this yourself. Camera inspection shows what is underground. Roots accelerate in spring. A crack from October becomes a blockage by June.

KC data: Avg repair $9,714. Avg replacement $13,581. A $150 camera catches what becomes a $19,410 emergency.

Camera: $150-$300 (free with repair)
6

🧪 Water Quality

White crusty buildup on faucets = hard water. Spots on glasses = hard water. WaterOne delivers 7-10 gpg hardness. A softener eliminates scale and extends appliance life.

✅ Visual check, 2 minTest: included with BSP inspection
7

👁 Supply Lines and Shut-Offs

Under every sink: check braided hoses for moisture, corrosion, bulging. Find your main shut-off valve. Make sure it turns. Replace washing machine hoses older than 5 years.

✅ DIY, 10 minSupply line: $75-$150 per line

🎨 AUDREY: Pipe Timeline Graphic

Horizontal timeline bar across top: decades 1940-2026. Color-coded sections for each pipe type. Below each section: illustrated cross-section of the pipe (round pipe cutaway showing wall thickness, interior condition).

Orangeburg = red/dark, Clay = orange, Cast Iron = dark gray, PVC = green/white. Each pipe illustration shows typical deterioration (roots in clay, corrosion in cast iron, collapse in Orangeburg, clean in PVC).

What Pipes Does Your Home Have?

The age of your home tells you almost everything about what is underground.

1940-1970
🔴 Orangeburg

Tar-paper pipe. Never meant to last 30 years. Now 60-80 years old. It is collapsing. Replacement is not IF but WHEN.

1960-1975
🟡 Clay Tile

Cracks at joints. #1 reason for sewer replacement in Johnson County. Roots find every crack. 50-65 years old now.

1950-1985
⚫ Cast Iron

Corrodes from inside out. Looks fine outside while interior narrows to half diameter. Camera is the only way to know.

1985-Present
🟢 PVC

Current standard. 50-100 year life. Roots can still penetrate joints. Settling creates bellies. But overall, good shape.

How to Find Out

You do not need to dig. A sewer camera inspection ($150-$300) shows exactly what pipe material you have, where the joints are, and what condition they are in. The camera footage is recorded so you can see it yourself.

"They redid all the plumbing in my house, including digging out collapsed drains in the basement and replacing them, installing a new sump pump system, and replacing the sewer line. Kalen was very professional, friendly, informative and flexible."
-- BSP Customer, Overland Park

🎨 AUDREY: Warning Page Styling

Red accent sidebar instead of navy on this page. Each numbered item gets a warning/alert icon. "Danger meter" graphic at top: green (OK) to yellow (Watch) to red (Call Now). Urgent, attention-grabbing layout.

This page should feel different from the rest, it is the alarm page. Red tones, bold numbering, icons that communicate urgency.

⚠️ 7 Warning Signs Your Sewer Line Is Failing

If you notice any of these, do not wait. A $150 camera inspection today prevents a $5,000-$19,000 emergency tomorrow.

1. Repeated Drain Backups

Snaking fixes it but it comes back within weeks. The pipe itself is the problem. Roots grow back. Cracks get worse. Snaking is a temporary fix for a structural issue.

2. Multiple Drains Backing Up at Once

Kitchen sink and basement floor drain both slow = main line compromised. Individual drain problems affect one fixture. Main line problems affect everything.

3. Sewage Smell in the Yard

Especially near the sewer clean-out (white PVC cap between house and street). The line is cracked or separated. Raw sewage is leaking into the soil.

4. Unusually Green or Soggy Patches

One section of yard greener than the rest, or soft/soggy when everything else is dry. It is getting fertilized by leaking sewage underground.

5. Foundation Cracks or Settling

A sewer leak under or near your foundation erodes supporting soil. Foundation settles unevenly. Cracks in walls, sticky doors, uneven floors.

6. Pest Problems

Rodents and insects enter through cracked sewer pipes. Sudden rat or cockroach problem? Check your sewer.

7. Home Built Before 1990, Never Inspected

35+ years old with no camera inspection means you are guessing. Clay tile, cast iron, and Orangeburg all have lifespans that have passed for homes in this range.

$150
Camera Inspection
$9,714
Avg Sewer Repair
$19,410
Worst Case Replace
64x
ROI on Camera Inspection

🎨 AUDREY: Water Quality Infographics

Three visual scales: (1) Hardness scale 0-25 gpg with KC marked at 7-10 with arrow. (2) pH scale 1-14 with KC at 7-8. (3) TDS meter showing 200-400 ppm range. Each section: problem on left, fix on right, two-column layout with icons.

Think dashboard gauges or thermometer-style graphics. Color-coded: green=good, yellow=watch, red=act. KC values highlighted with an arrow or marker.

KC Water Quality, What WaterOne Delivers

WaterOne supplies water to most of Johnson County. The water is safe. But "safe" and "ideal for your plumbing" are different things.

🧶 Hardness: 7-10 Grains Per Gallon (Moderately Hard)

What it does: Scale buildup inside pipes, on fixtures, in your water heater. White deposits on faucets and showerheads. Spots on dishes. Dry skin and hair.

The fix: Whole-home water softener ($2,500-$4,000 installed). Eliminates scale, extends appliance life.

💧 Chloramine Disinfection

What it does: WaterOne uses chloramine (chlorine + ammonia). Safe to drink but some taste/smell it. Can irritate sensitive skin.

The fix: Whole-home carbon filter ($1,200-$3,500 installed). Removes chloramine at entry point.

🧪 pH Levels

What it does: KC water is generally neutral (pH 7-8). Older copper pipes can experience internal corrosion from slightly acidic water. Blue-green staining = copper corrosion.

The fix: Acid neutralizer ($800-$1,500 installed).

📈 Total Dissolved Solids (TDS)

Measures everything dissolved in water, minerals, salts, metals. KC: 200-400 ppm. Under 300 is good. Professional test reveals exact numbers.

Quick Home Test

Fill a clear glass with cold water. Hold to light. Cloudy? Probably air bubbles (clears in 30 seconds) or particulates (get tested). Smell chlorine? Fridge filter is exhausted. Metallic taste? Pipes may be corroding.

🎨 AUDREY: Water Heater Diagram

Labeled illustration of a water heater showing: anode rod (top), T&P relief valve (side), drain valve (bottom), burner assembly (bottom), dip tube (internal). "Where to find your serial number" callout with arrow pointing to manufacturer label.

Age timeline bar below: 0-8 green ("You're Fine"), 8-10 yellow ("Watch It"), 10-12 orange ("Borrowed Time"), 12+ red ("Replace Before It Decides For You").

This diagram is the centerpiece of the page. Make it large, clear, and labeled like a textbook illustration. Homeowners will reference this.

Water Heater Lifespan, Is Yours Dying?

Works 24/7, 365 days a year. Heats 60+ gallons of KC's hard water daily. It is the hardest working appliance in your home.

How Old Is Yours?

Check the serial number on the manufacturer's label. First two digits = year of manufacture.

0-8 yr
You're Fine. Flush annually.
8-10 yr
Watch for signs. Budget.
10-12 yr
Borrowed time.
12+ yr
Replace before it decides.

The 5 Death Signs

  1. Rusty or discolored hot water, anode rod depleted, tank rusting from inside
  2. Popping or rumbling sounds, sediment insulating the burner
  3. Water pooling around the base, tank leaking, replacement imminent
  4. Hot water runs out faster, sediment taking up tank volume
  5. Age over 10 years with no maintenance
What a Flush Does

Drains tank, flushes sediment, checks anode rod, tests T&P valve, checks gas and venting. Cost: $150-$250. Time: ~1 hour. ROI: Extends tank life 3-5 years = $1,500-$3,500 in avoided replacement.

🎨 AUDREY: Emergency Page Layout

Split layout: left column green "DO THIS", right column red "NOT THIS". Top: illustrated emergency kit (flashlight, wrench, tape, bucket, towels, phone with BSP number). Bottom: diagram showing where to find main water shut-off valve (basement, garage, or front of house).

This page should feel urgent and actionable. Someone prints this and puts it on the fridge or near their water shut-off. Make the phone number (913) 963-1029 LARGE.

🚨 Plumbing Emergency Kit, What Every Home Needs

When a pipe bursts at 2 AM, you do not have time to Google. Have this ready.

Your Emergency Kit (Under $50)

✅ DO THIS

  1. SHUT OFF THE WATER. Main shut-off first.
  2. Turn off water heater (gas: "pilot"; electric: flip breaker)
  3. Open faucets to drain pressure
  4. Call (913) 963-1029. We answer 24/7.
  5. Document damage with photos for insurance

❌ NOT THIS

  • Do NOT use chemical drain cleaners on sewer backups. They damage pipes and don't fix roots.
  • Do NOT ignore a small leak. 1 drip/second = 3,000+ gallons/year.
  • Do NOT hire the cheapest plumber in a panic. Bad plumbing = expensive rework.
"Called on Saturday, spoke with Kalen, who scheduled a tech to repair a break in the main line. James worked into the evening to help get us back up and running."
-- BSP Customer, Overland Park

🎨 AUDREY: Tier Comparison Layout

4 columns side by side matching the membership HTML. Essential=blue, Protection=navy, Premium=yellow "Most Popular" badge, Elite=navy "White Glove" badge. Check marks for features. Clean, SaaS-style pricing feel.

This should look premium. Think Stripe or Linear pricing page. Not plumber clipart. The PDF version of morpheus.callbrightside.com/documents/membership_tiers_review.html tier cards.

🛡 Never Worry About Your Plumbing Again

Everything in this guide, the water heater flush, the pressure test, the water quality check, the sewer camera, the visual inspection, we do all of it in one 2-hour visit as part of our maintenance plans.

🔶 Essential
$19/mo
  • Annual 2-hour inspection
  • Water + pressure test
  • Written report + photos
  • 10% off all repairs
  • Priority scheduling
  • $25 diagnostic waived
🛡 Protection
$35/mo
  • Everything in Essential
  • Drain camera inspection
  • Water heater flush
  • 15% off all repairs
  • Same-day emergency
  • Seasonal reminders
💎 White Glove
💎 Elite
$99/mo
  • Everything in Premium
  • Whole-home audit
  • Water quality lab test
  • 25% off everything
  • Lifetime warranty
  • Dedicated tech

No contracts. Cancel anytime. Call (913) 963-1029 to join.

"If you had been on our maintenance plan, we could have prevented this emergency." That is what our technicians say after every repair. Not as a sales pitch, as a fact. Annual inspections catch the $200 problem before it becomes a $5,000 emergency.

🎨 AUDREY: Back Cover

BSP logo large and centered. QR code linking to callbrightside.com/contact-us/. Service area map showing OP, Olathe, Lenexa, Shawnee, Leawood, Prairie Village highlighted. Trust badges: 4.9 stars, 394+ reviews, licensed, insured, background-checked.

Clean, minimal. Logo + phone + QR + service areas + trust signals. One final customer quote. This is the page that sits face-up when the guide is on the counter.

Bright Side Plumbing

5th-Generation Plumbing Family

(913) 963-1029

callbrightside.com

[QR CODE: callbrightside.com/contact-us/]

4.9 ★
Google Rating
384+
Reviews
5th Gen
Plumbing Family
24/7
Emergency Service

Serving: Overland Park | Olathe | Lenexa | Shawnee | Leawood | Prairie Village | KC Metro

On-Time Guarantee | Flat Rate Pricing | Done Right Promise

Repairs warranted as long as you own your home.

"James and Mario fixed two issues for me...even fixing a wiggly faucet at no extra cost."
-- BSP Customer

Data Sources Used in This Guide

Last updated March 2026. All pricing reflects Kansas City metro rates. Your actual costs depend on your specific situation. Call (913) 963-1029 for a free assessment.